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Job information

$ 2,000 - 3,500 SGD per month

Job Description

Job description & requirements

Responsibilities.

  • Take charge of Implementation of software which emcompasses everything from project planning to ensuring healthy usage.
  • Build strong relationships with our customers.
  • Gather customers’ feedback and make recommendations on how our product can be further improved.
  • Setup and execute implementation schedule with the customer after taking over the account from sales team.
  • Manage customer onboarding and customer life cycle after contract signature to stable to churn.
  • Customer / stakeholder expectations management
  • Gather customers’ feedback and make recommendations on how our product can be further improved.
  • Contribute to brainstorms and bring a fresh perspective to the team suggest new and innovative products, programs and ideas.
  • Have a lot of fun and get exposed to real F&B operation.
  • Keep tracking of customer billing cycle.

Requirements

  • A sociable, diligent, detail-oriented individual with a positive attitude.
  • Able to take instruction and direction, and deliver work in a timely fashion (you never miss a deadline!).
  • Cooperative and organised.
  • An extremely innovative thinker!
  • Full of initiative (when your work is finished, you're already exploring a new idea).
  • A unique ability to be optimistic but never satisfied.
  • A lifelong learner who never stops pushing for new knowledge.
  • Excellent written and verbal communication.
  • Understand customer lifecycle and behavior.