Job information

$ 2,700 - 3,500 SGD per month

Job Description

Role Description

Hospitality & Front Office 

  • Be the go-to person at the Front Office for members and public within Community location for all matters regarding to the organisation 
  • Manage daily space operations of the Community location to ensure a smooth running and conducive space 
  • Resolve basic facilities issues 
  • Liaise with the Facilities Executive for matters that require more technical assistance 

Community Management 

  • Onboard new members 
  • Conduct Open House tours within Community location and support closing, to work towards 100% occupancy 
  • Lead VIP visits or tours within the Community 
  • Weekly and regular updates on respective Community locations’ market, metrics and community intelligence 
  • Update daily relevant notes of interaction into Hubspot and assigning them to respective Sales and/or Members Growth team mates 

Community Engagement 

  • Maintain a cohesive and vibrant community 
  • Lead and execute relationship-building events within the location for members
  • Know our community and their businesses 

Requirements

  • Bachelor’s Degree or equivalent is preferred
  • 2 - 5 years of experience in customer service or operations or sales or hospitality is required
  • Strong verbal and written communication skills are required
  • Strong interpersonal skills are required
  • Organized, with the ability to prioritize when required
  • Client and events management experience is a plus
  • Knowledge of foreign languages is a plus
  • Possesses an entrepreneurial spirit and ability to thrive and adapt quickly in a dynamic environment